![]() ![]() Edit 2: There appear to be variations of the same email info request. Epic Games has updated its store refund policy to bring it in line with Steams 'for any reason' refund policy: If you bought it from the Epic Store, you can claim a refund as long as the request. ![]() Note the 'Please provide as much of the following information as you can' line. It has changed the practice of "saving payment information by default" and instead offers "an explicit yes or no choice to save payment information. Edit 1: The Epic Store may have changed its wording recently, or there may be a discrepancy with the Reddit user. "The process is a little bit complicated because we are dealing with a user base of 400 million players," says Doty.įor its part, Epic Games recently instituted a number of payment and refund features. In this video tutorial, I show you how to easily request to refund a game on the Epic Games store.Get a FREE DOMAIN NAME and 50 Off Web Hosting For Your Web. Fortnite players whose accounts were locked between January 2017 and September 2022 after disputing unauthorized charges with their credit card companies.ĭoty says the FTC aims to "give money back to injured consumers as seamlessly as possible." It set up the website ftc.gov/fortnite where people can find more information and sign up for email updates.īut how consumers will prove they've been ripped off is still being worked out. Fortnite players who were charged in-game currency (V-Bucks) for unwanted in-game items (such as cosmetics, llamas, or battle passes) between January 2017 and September 2022. Now, you will be able to return any Epic Games Store title within 14 days of purchase so long as you have no more than two hours played. Parents whose children made an unauthorized credit card purchase in the Epic Games Store between January 2017 and November 2018. Epic Games has updated its refund policy for all EGS purchases. The FTC has identified three categories of consumers eligible for refunds: Of the $520 million settlement from Epic Games, $245 million will go towards refunding Fortnite consumers who the FTC says were tricked into making unwanted charges. Business Fortnite maker Epic Games will pay $520 million to settle privacy and deception cases ![]()
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